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Frequently Asked Questions

Freight Forwarding — Your Questions Answered

Quick answers about our services, coverage, customs clearance, AOG cargo, quotes and transit times. Can't find what you need? Our team is one message away.

We provide end-to-end freight forwarding and logistics: air freight, ocean freight (FCL & LCL), customs clearance & transport, inland/overland haulage, consolidation & groupage, break-bulk & project cargo, supply chain management, and documentation services — all managed under one roof.

Seven countries — the United Arab Emirates, Oman, Qatar, Bahrain, Saudi Arabia, Kuwait and India — coordinated from our Dubai head office, with our own offices across the GCC and India.

Both. Customs clearance & transport is one of our core services — we clear your cargo and handle the associated transport and documentation, giving you a single, managed end-to-end experience instead of juggling multiple providers.

Yes. We provide time-critical AOG and AOG cargo services — emergency, priority air movement of aircraft parts to get a grounded aircraft back in service, with 24/7 response, AWB-priority handling and customs fast-tracking. For an AOG emergency, calling us directly is fastest: +971 4 358 0800.

Yes — through our RoRo (Roll-on/Roll-off) service we ship cars, trucks, buses, trailers, construction and heavy equipment and machinery, driven or rolled on and off specialised RoRo vessels, from Dubai and the GCC to India and worldwide. Learn more about RoRo shipping.

Yes — our Dry Bulk service moves loose, unpackaged commodities by bulk carrier: grains, cement and clinker, minerals and ores, fertilisers and aggregates, with chartering, port operations and documentation handled end to end. Learn more about dry bulk shipping.

Yes — our Liquid Bulk service moves chemicals, edible oils, base/lube oils and other liquids by ISO tank, flexitank or tanker, including hazardous (IMDG/ADR) grades with the right tanks, compatibility checks and compliance. Learn more about liquid bulk shipping.

Yes — break-bulk and project cargo is a specialty. We move out-of-gauge, heavy-lift and project shipments that don't fit standard containers, with the right equipment and handling for each consignment.

Yes. We handle Full Container Load (FCL) and Less-than-Container Load (LCL) ocean freight, plus consolidation & groupage to combine smaller shipments cost-effectively.

Send an enquiry via our contact form, call +971 4 358 0800, or message us on WhatsApp. Because rates depend on cargo, route, mode and schedule, we prepare a tailored quote rather than a fixed online price — and our team typically responds within 24 hours.

Transit times vary by mode, route, ports and vessel or flight schedules, so we provide an accurate, up-to-date estimate together with your quote rather than a generic figure.

Yes. Through supply chain management and inland/overland haulage across the GCC, we can manage your shipment door-to-door and coordinate every leg of the journey.

Yes — a Dubai-headquartered freight forwarder with over two decades of experience, our own offices across the UAE, GCC and India, and Great Place To Work (GPTW) certification.

Call +971 4 358 0800, email info.ae@worldzoneglobal.com, or use WhatsApp or our contact form. Our head office is at Office 305 & 306, Al Khaleej Centre, Al Mankhool Road, Bur Dubai, with regional offices across Oman, Qatar, Bahrain, Saudi Arabia, Kuwait and India.

Still have a question?

Tell us about your cargo and our logistics team will get back to you within 24 hours with the answers — and a tailored quote.

Get a Quote → Call +971 4 358 0800